StreetSaw Hoverboards

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StreetSaw™ Shipping & Delivery Time Estimate Information

Hoverboard Shipping Policies

Table of Contents

Shipping

  1. Package Contents
  2. Processing Time
  3. Domestic Shipping
  4. Estimated Delivery Time
  5. International Shipping
  6. Drop Shipping

Shipping

The StreetSaw™ hoverboards ship in a protected box with styrofoam or an egg crate inside of it. The box size is very large (up to 12" x 11" x 26") so please make preparations to receive it. Items returned due to non-pickup will be subject to our standard restocking fee.

Package Contents

Every StreetSaw hoverboard includes the following items inside the box:

Model Dependent / Optional

Processing Time

In-stock items have a processing time of 2 business days and ship via standard ground services such as UPS Ground, FedEx Home Delivery, USPS Priority Mail, and USPS First-Class Mail.

Backordered item processing time varies from 7 to 21 days.

StreetSaw hoverboards are currently processed on the West Coast of the USA so shipping time will vary from 2 to 7 days for hoverboards and 2 to 3 days for small accessories, such as our hoverboard chargers, depending on the destination location.

Domestic Shipping

We have a warehouse in the USA by which we ship all of our domestic hoverboards from (generally very fast). The hoverboards you see on our website are in-stock at our Las Vegas, NV location. 

We currently ship to the all 50 states in the United States including, but not limited to the following major cities: New York, Washington DC, Boston, Philadelphia, Chicago, Los Angeles, San Francisco, Baltimore, Atlanta, Detroit, Dallas, Seattle, Houston, Miami, Tampa Bay, Orlando, Cleveland, and anywhere else in the USA!.

Alaska and Hawaii carry an extra shipping charge.

All hoverboards ship via UPS Ground, while merchandise may ship via another method such as USPS.

Local pickup is available at our Las Vegas, NV hoverboard store for free!

Christmas Shipping Schedule

 As Christmas is a special time of year it is especially important to ensure packages are received by Christmas. Please refer to the following map for our shipping times.

Santa Shipping Hoverboards

Christmas Shipping Hoverboards via UPS

Final Days to Order to Make it in Time by Christmas

If you're concerned about the timing of your package delivery we urge you to check with the UPS Holiday schedule. All of our shipments are shipped via UPS Ground as Air Transit for hoverboards is forbidden due to hoverboards containing lithium ion battery packs.

 

Estimated Regular Delivery Times to the United States (in business days)

Delivery time is somewhat dependent upon the day of the week that you make your order, and any holidays surrounding that day. On average, the following is our estimated delivery time schedule. If you have an upcoming event, please contact support via live-chat or email us via our contact form.

Estimated Shipping Time via UPS Ground

1 Day

Nevada

2-3 Days

California, Arizona, Utah, New Mexico, Colorado, Wyoming, Idaho, Oregon.

3-4 Days

Washington, Texas, Oklahoma, Kansas, Nebraska, Montana, South Dakota, North Dakota, Minnesota, Iowa, Missouri, Arkansas.

4-5 Days

Wisconsin, Louisiana, Mississippi, Alabama, Tennessee, Illinois, Michigan, Indiana, Ohio, Kentucky, Alabama, Georgia, Ohio, West Virginia, Florida, South Caroline, North Carolina, Virginia, West Virginia.

5-7 Days

Maryland, Delaware, Pennsylvania, New York, New Jersey, Connecticut, Rhode Island, New Hampshire, Massachusetts, Vermont, Maine.

You can get a better idea of shipping time if you give us your zip code and ask us to calculate it for you via live-chat.

International Shipping

Unlike other hoverboard retailers, who stopped shipping internationally in early 2016, we are still shipping internationally. However, there are a few very important notes with respect to international shipping.

1) International customers are responsible for all taxes, duties, and customs fees when purchasing from us.

2) There is a longer hold time (3-7 business days on average) for international orders due to our extensive fraud protection process and the additional time it takes to arrange the shipment from our international warehouses.

3) We sometimes remove the battery and ship it to you separately (especially to Canada). Installation is easy, and only requires a Philips-head screwdriver. We are more than happy to walk you through this process. There is also a YouTube video about how to do this.

4) We only ship our branded boards to countries in North America. Unfortunately, we are not able to ship our branded hoverboards to countries other than that at this time due to the hazardous nature of the lithium ion batteries and their prohibition from being shipped by air from the United States. Therefore, you may receive a hoverboard without our branding, but will be directly from our manufacturer in China.

List of Countries We Drop-ship To

We utilize our supplier's direct connections with the shipping companies to drop ship directly from the factory to the following continents & countries:

List of Excluded Countries

We are unable to ship to the following continents & countries, sorry!

Shipping Fees

Our standard domestic shipping fee is $49.99. Our intercontinental shipping fee is $99.99. Our international shipping fee is $149.99, but if you contact us, we may be able to reduce this fee based on the availability of our hoverboards in our international warehouses.

Drop Shipping

If we are out of stock of a particular model, color, or feature that you want you may choose to have us drop ship a hoverboard for you. Although you will receive the hoverboard model you desire with the requested features, there are some caveats to drop shipping.

With drop shipping, your hoverboard:

  1. May be a slightly different color tone.
  2. May come in non-branded packaging.
  3. May not include a StreetSaw owner's manual.

The components used inside of the hoverboard you receive will still be the same build that we use in all of our top-quality StreetSaw hoverboards, but will lack the branding.

By ordering a drop shipped hoverboard, you understand and agree to the above. Return of a drop shipped hoverboard is subject to our restocking fee policy.

14-Day Money Back Guarantee

Warranty

The above is our policy for shipping and returns no associated with warranty and repair. To send your product in for warranty work or hoverboard repair, please read more about our hoverboard warranty here.


Hoverboard PDF

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