StreetSaw™ Shipping & Delivery Time Estimate Information
Table of Contents
- Package Contents
- Processing Time
- Domestic Shipping
- Estimated Delivery Time
- International Shipping
- Drop Shipping
The StreetSaw™ hoverboards ship in a protected box with styrofoam or an egg crate inside of it. The box size is very large (up to 12" x 11" x 26") so please make preparations to receive it. Items returned due to non-pickup will be subject to our standard restocking fee.
Every hoverboard sold by StreetSaw includes the following items inside the box:
- 1 Hoverboard
- 1 Hoverboard Charger
- 1 Hoverboard Charger Connector
- 1 Owners Manual
Model Dependent / Optional
- Remote Control
- Tire Air Pump
In-stock items have an average processing time of 2 business days and ship via standard ground services such as UPS Ground, FedEx Home Delivery, USPS Priority Mail, and USPS First-Class Mail. This processing time may be extended around holidays and long weekends.
Backordered item processing time varies from 7 to 21 days.
StreetSaw hoverboards are currently processed on the West Coast of the USA so shipping time will vary from 2 to 7 days for hoverboards and 2 to 3 days for small accessories, such as our hoverboard chargers, depending on the destination location.
We have a warehouse in the USA by which we ship all of our domestic hoverboards from (generally very fast). The hoverboards you see on our website are in-stock at our Las Vegas, NV location and available for pickup while we utilize third-party warehouses to ship non-branded boards during times such as holidays and when shipping speed is important, such as around Christmas.
We currently ship to the all 50 states in the United States including, but not limited to the following major cities: New York, Washington DC, Boston, Philadelphia, Chicago, Los Angeles, San Francisco, Baltimore, Atlanta, Detroit, Dallas, Seattle, Houston, Miami, Tampa Bay, Orlando, Cleveland, and anywhere else in the USA!.
Alaska and Hawaii carry an extra shipping charge.
All hoverboards ship via UPS Ground, while merchandise may ship via another method such as USPS.
Local pickup is available at our Las Vegas, NV hoverboard store for free!
Christmas Shipping Schedule
As Christmas is a special time of year it is especially important to ensure packages are received by Christmas. Please refer to our Christmas shipping information page to see our Christmas shipping times.
Final Days to Order to Make it in Time by Christmas
If you're concerned about the timing of your package delivery we urge you to check with the UPS Holiday schedule. All of our shipments are shipped via UPS Ground as Air Transit for hoverboards is forbidden due to hoverboards containing lithium ion battery packs.
Estimated Regular Delivery Times to the United States (in business days)
Delivery time is somewhat dependent upon the day of the week that you make your order, and any holidays surrounding that day. On average, the following is our estimated delivery time schedule. If you have an upcoming event, please contact support via live-chat or email us via our contact form.
California, Arizona, Utah, New Mexico, Colorado, Wyoming, Idaho, Oregon.
Washington, Texas, Oklahoma, Kansas, Nebraska, Montana, South Dakota, North Dakota, Minnesota, Iowa, Missouri, Arkansas.
Wisconsin, Louisiana, Mississippi, Alabama, Tennessee, Illinois, Michigan, Indiana, Ohio, Kentucky, Alabama, Georgia, Ohio, West Virginia, Florida, South Caroline, North Carolina, Virginia, West Virginia.
Maryland, Delaware, Pennsylvania, New York, New Jersey, Connecticut, Rhode Island, New Hampshire, Massachusetts, Vermont, Maine.
You can get a better idea of shipping time if you give us your zip code and ask us to calculate it for you via live-chat.
Unlike other hoverboard retailers, who stopped shipping internationally in early 2016, we are still shipping internationally. However, there are a few very important notes with respect to international shipping.
1) International customers are responsible for all taxes, duties, and customs fees when purchasing from us.
2) There is a longer hold time (3-7 business days on average) for international orders due to our extensive fraud protection process and the additional time it takes to arrange the shipment from our international warehouses.
3) We sometimes remove the battery and ship it to you separately (especially to Canada). Installation is easy, and only requires a Philips-head screwdriver. We are more than happy to walk you through this process. There is also a YouTube video about how to do this.
4) We only ship our branded boards to countries in North America. Unfortunately, we are not able to ship our branded hoverboards to countries other than that at this time due to the hazardous nature of the lithium ion batteries and their prohibition from being shipped by air from the United States. Therefore, you may receive a hoverboard without our branding, but will be directly from our manufacturer in China.
List of Countries We Drop-ship To
We utilize our supplier's direct connections with the shipping companies to drop ship directly from the factory to the following continents & countries:
- Countries such as the UK, Germany, Italy, France, Belgium, Czech Republic, Hungary, Ireland, Norway, Sweden, Denmark, Finland, Estonia, Latvia, Lithuania, Belarus, Poland, Netherlands, Austria, Slovakia, Romania, Moldova, Croatia, Serbia, Bulgaria, Greece, Turkey, Spain, Portugal, Ukraine, Albania, Macedonia, Kosovo, Bosnia & Herzegovina, and there are some others that we have not listed.
List of Excluded Countries
We are unable to ship to the following continents & countries, sorry!
- South Africa
Our standard domestic shipping fee is $49.99. Our intercontinental shipping fee is $99.99. Our international shipping fee is $99.99.
If we are out of stock of a particular model, color, or feature that you want we reserve the right to drop ship a hoverboard to you. Although you will receive the hoverboard model you desire with the requested features, there are some caveats to drop shipping.
With drop shipping, your hoverboard:
- May be a slightly different color tone.
- May come in non-branded packaging.
- May not include a StreetSaw owner's manual.
The components used inside of the hoverboard you receive will still be the same build that we use in all of our top-quality StreetSaw hoverboards, but will lack the branding.
By ordering a hoverboard from us, you understand and agree to the above. Return of a drop shipped hoverboard is subject to our return and restocking fee policy.
The above is our policy for shipping and returns no associated with warranty and repair. To send your product in for warranty work or hoverboard repair, please read more about our hoverboard warranty here.