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Frequently Asked Questions About Hoverboards

Frequently Asked Questions About Self Balancing Electric Scooters

Table of Contents:

How fast can a self balancing electric scooter go?

Depending on the model, the StreetSaw can go as fast as 10.5 miles per hour.

What is the weight limit?

The StreetSaw was engineered at the factory to support up to 220 pounds, though we have had reviewers claim more weight. Riders weighing above 220 pounds need be careful and exercise precautions as stated in the StreetSaw owner's manual. 

What is the minimum age?

StreetSaw hoverboards are very safe machines.

The minimum rider age we recommend is 13 years old.

Children between the ages of 13 and 15 should be supervised by an adult.

Riders age 16+ should have no problem using our self balancing scooters without adult supervision.

What kind of batteries does it use?

All StreetSaw hoverboards use state of the art premium Samsung batteries.

Why does this matter?

The most common battery in a hoverboard is the "Chinese battery," which is a cheaply made battery that is included in all standard hoverboards from China. Many sellers opt for this because it is the cheapest, but not StreetSaw.

Our Samsung batteries last longer

Chinese batteries have 4,000 mAh x 10 cells and last approximately 300 cycles. The Samsung batteries however, have 4,400 mAh x 10 cells, resulting in 44,000 mAh in total vs 40,000 mAh.

Because of this alone, the Samsung batteries included in a StreetSaw last at a bare minimum 10% longer than the common Chinese batteries.

Samsung batteries can climb steeper inclines

In addition to Samsung lasting longer, they also have more power. More power means that you can take your hoverboard up steeper inclines than with the cheap common Chinese battery.

We believe a quality product will build trust in our brand, and we back our products, and this is why we have decided to include the highest quality battery pack in our hoverboards.

Will my hoverboard battery blow up?

In short, we highly doubt it. As mentioned above, we only use top-quality Samsung branded batteries in our hoverboards. At the time of this writing, there have been no reports of hoverboards blowing up when the contain Samsung batteries.

How long does the battery last?

The StreetSaw's battery lasts about 5 to 6 hours. The duration of the battery is directly dependent upon the weight of the rider and conditions being ridden.

In that time, a rider can expect to travel up to 12.5 miles on a single charge.

How long does it take to charge?

It takes between 60 and 90 minutes to fully charge the StreetSaw hoverboard. We recommend unplugging it after 3 hours to maintain battery life.

How much power is the battery?

Our batteries are 44,000 mAh. That's more battery power than 15 iPhone 6s Plus cell phones!

In most cases, yes.

The StreetSaw hoverboard is much smaller than a typical segway, leaving a footprint about as wide as your shoulders would be if you were walking.

Some urban jurisdictions have outlawed segways due to their size. Make sure to check with your local authorities and statutes to ensure the legality of riding a StreetSaw hoverboard in your local area.

But, in general, the StreetSaw hoverboard is legal to ride in most jurisdictions and an enjoyable experience at that.

How hard is learning to ride a hoverboard?

Believe it or not, learning how to ride a hoverboard is very easy.

Most people who get on a StreetSaw hoverboard learn the basic maneuvers within minutes and are riding around very comfortably another 10 to 15 minutes afterwards.

We've written an in-depth guide on how hard is it to ride a hoverboard for beginners that you might want to check out before investing in a hoverboard.

How much energy does riding a hoverboard take?

The short answer is not much energy at all.

The long answer is that if you are riding a StreetSaw hoverboard for longer periods of time, you may experience some soreness in your calf muscles. This goes for all hoverboards.

If you use your hoverboard on a regular basis, the soreness with dissipate and your muscles will get used to the exercise.

How durable are StreetSaw hoverboards?

We've engineered the StreetSaw hoverboards to be incredibly durable.

The wheels are very thick and made of real rubber, not that plastic junk you see on cheap hoverboards.

All StreetSaw hoverboards are made to handle bumps, cracks, and even small curbs, typically up to a full inch.

Just do us a favor and be careful when riding across this type of terrain! :)

What happens if I get it wet?

If you get your StreetSaw hoverboard a little wet, don't fret. We've engineered our hoverboards to be protected from dust, wind, and splashing water.

Each of the StreetSaw hoverboards was built to an IP code rating of IP54.

Although we've build our hoverboards to be dust and water resistant, we still suggest riding them away from sandy places such as the beach, and also away from water. If you decided to ride your hoverboard in the rain and are worried, you might want to read this guide about what to do if hoverboard gets wet.

Is this real or a prank?

This hoverboard is real and it not a prank. We have these in stock in the United States and are ready to ship yours direct to you!

Where is the warranty, shipping, and return information?

Here are links to our manufacturer's warranty and shipping & return policies.

My order was held and I received an email asking for me to submit documentation.

If you received an email from us asking you to provide further information to us so that we can process your order, then rest assured that this request is legitimate. Go to our customer protection and fraud page to learn more and follow the instructions to ensure your order gets processed.

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